Professional Insurance Adjusting and Insurance Fraud

Read the full Zalma's Insurance Fraud Letter at https://lnkd.in/gzWNZAD and see the full video at https://lnkd.in/gXV6yJy and at https://zalma.com/blog plus more than 3550 posts. 

At the turn of the century, insurers, in a search for profit, decimated their professional claims staff. They laid off experienced personnel and replaced them with young, untrained and unprepared people.

A virtual clerk replaced the old professional claims handler. Process and computers replaced skill and judgment.

Insurers intentionally forgot that the promises made by an insurance policy are kept by the professional claims person. A professional claims staff is a cost-effective method to avoid litigation.

The professional claims person is an important part of the insurer’s defense to litigation against insurers for breach of contract and to detect and defeat attempts at insurance fraud.