Read the full article at https://lnkd.in/ghYXHqur 

Excellence in Claims Handling at Locals.com

Read the full article at https://lnkd.in/ghYXHqur and 

see the video at https://lnkd.in/grN-3ubG and at https://lnkd.in/ggpuewAD; see the introductory video at https://lnkd.in/grwu3i_M and at https://lnkd.in/gr98_xC2, and at https://zalma.com/blog plus more than 4250 posts.

A Place to Learn Excellence in Claims Handling

Every Insurer is Obligated to Maintain a Professional Claims Staff

Your support will ensure Zalma on Insurance & ClaimSchool, Inc. can continue to be produced with the quality you’ve come to expect, but also to grow, expand, and evolve as well. You’ll be supporting ideas and values you believe in, and directly supporting the Zalma on Insurance team, and the flexibility to navigate the future as the digital landscape changes.

Subscribe to the Excellence in Claims Handling program at zalmaoninurance.locals.com. and receive the videos limited to subscribers of Excellence in Claims Handling at locals.com by clicking on the following link https://lnkd.in/gfFKUaTf. Subscribe to become a supporter.

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See the introductory video at https://lnkd.in/grwu3i_M and at https://lnkd.in/gr98_xC2

The Excellence in Claims Handling Program

Excellence in claims handling is a program that can help insurers avoid charges of bad faith in both first and third party claims.

An insurer must understand that it cannot adequately fulfill the promises it makes to it insured and the Fair Claims Practices Act which exist in almost every state, when dealing with claimants without excellence in claims handling. An insurer must work intelligently and with vigor to create a professional claims department.

A Proposal to Create Claims Professionals

The Excellence in Claims Handling program includes a series of web-based lectures supported by text materials like my claims books available at amazon.com and over the insurance claims library at my web site at https://lnkd.in/gKCTg53.

The web lectures should be supplemented by meetings between supervisors and claims staff on a regular basis to reinforce the information learned in the lectures.

The Excellence in Claims Handling Program is not enough. In addition, the insurer must institute a regular program of auditing claims files to establish compliance with the subjects studied. There is no quick and easy solution. The training takes time. Learning takes longer. The insurer’s management must support and reinforce the training regularly.

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If you wish your claims staff to provide excellence in claims handling you, and your claims staff, can Subscribe to the Excellence in Claims Handling program at https://lnkd.in/gfFKUaTf.